Faq's
Faqs about Maki & Ramen
Safety Measures
Please check your local restaurant page for all up-to-date information on opening hours.
We are working strictly under guidance from the latest government advice to keep our staff, restaurants, and customers safe:
- Hand washing for a minimum of 20 seconds every 20 minutes
- Heightened cleaning measures throughout the whole restaurant, every surface to be washed every 30 minutes
- Face masks are mandatory for all staff at all times
- Staff uniforms are to be worn inside the restaurant only
With the new government guidelines, there is a restriction on party sizes and it is limited to 6 or less in Scotland.
Please check your local government guidelines for updates and more information.
Please check with each individual restaurant and it’s booking policy. We are mostly walk-ins with the last entry at 17:00.
As per government guidelines, dining inside is restricted so customers cannot dine in after 18:00, last seating is at 17:00.
To minimize contact, we are accepting contactless payments only for the time being.
- Yes, we have our own delivery service which is accessible through our website https://makiramen.com and we are also on https://deliveroo.co.uk
- We are working with all of our drivers and delivery partners to ensure everyone is compliant with up-to-date government guidance.
- We have contact-free pick up also available at some of our restaurants, please check with each individual restaurant’s page for further details.
- All food bags are sealed for delivery and are a contactless drop-off.
In all of our restaurants, every customer is required to leave details for trace and trace as required by NHS, temperature checks are also required before you dine to ensure safety measures are adhered to for all of our staff and the safety of other diners.
Food Faq's
We offer rice noodles in all of our ramen as a gluten-free option, please ask for more details for gluten-free options in our other dishes.
We are able to cater for a wide range of allergies, please ask your server for more details.
Our Restaurants
Yes, please follow https://makiramen.com/restaurants for further details on our locations and menus.
Yes, please follow https://www.giftly.com/gift-card/maki-and-ramen-edinburgh-2